FAQ

Why should I choose Takeoff Trainers?

Here at Takeoff Trainers, we bring to you a high quality and incredibly diverse collection of athleisure apparel that you can't find anywhere else. We partner with premium brands from all over the globe to offer you the best selection possible. Our sourced clothing features unique designs paired with comfortable yet flexible material. On top of our selection, we like to engage with our customers and will always be available to answer emails within 24 hours. 

Is the clothing optimal for intense workouts?

We wouldn't recommend wearing it for the most intense of workouts. Our clothing is specifically designed to be comfortable and to be worn outside the gym. However, they can be worn during light exercise and especially for yoga. 

What's your shipping and return policy?

Average shipping time will normally take between 2-3 weeks. In times of high demand (holidays, etc.) it may take up to 4 weeks. We apologize in advance for the long shipping times, but this is because we import our products from multiple global suppliers. Your products may not all arrive at once; however, please don't be alarmed. This is also due to the fact that we use multiple suppliers. We will always provide a tracking number upon request so you know exactly where your package is at any given moment. As for returns, we will accept undamaged clothes in their original packaging within 14 days. You can return and exchange it for something new, or you can return and get a full refund. Our support staff will always be ready to answer any additional questions you may have through the "Contact Us" page.

How do I get access to exclusive promotions and discounts?

Simply sign up for our newsletter. By signing up, you'll receive free news on fitness and yoga, first looks at new products, and exclusive discounts.

Is the checkout cart safe and encrypted?

Absolutely. We guarantee that your checkout details are secure with the most up to date encryption system and cannot be breached. For more information, read on our Privacy Policy and Terms of Service.

I have a specific question and need to contact the support staff.

You can contact either the support staff, customer service, or store owner directly through the "Contact Us" page. Feel free to send us a message with any comments or concerns and make sure to leave a specific topic to ensure your message goes to the correct source.